Privacy Policy

1. Introduction

Welcome to LocalLeads ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through our payment providers (PayPal, Razorpay)
• Usage Data: Search queries, lead exports, and service interactions
• Device Information: IP address, browser type, and device identifiers

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our service. Types of cookies we use:

• Necessary Cookies: Essential for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites for advertising purposes

You can control cookie preferences through your browser settings or our cookie consent banner.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: Third parties that perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello+privacyleads@etherlabz.com